We at SouthEastRC appreciate your business and trust. We will work hard to earn your trust and support. Following are our purchase and return policies:
PAYMENT
SouthEastRC.com accepts Visa and MasterCard as payment for goods purchased. We use Verisign to authorize and clear your credit card transactions. For your safety (and ours) we may refuse to ship any order for any reason.
SHIPMENT
SouthEastRC.com will ship your order as soon as possible. We ship by UPS and FED-EX and may only accept orders that are shipped to the billing address on the credit card used (exceptions may be made for repeat customers, please call 954-978-6050 to request an exception).
RETURNS
Returns may be made within 7 days of receipt of goods. To return any merchandise, you must first obtain an RMA# at (954)978-6050 and ship the items back to us, with the RMA# clearly visible on the package to:
SouthEast RC Hobbies, Inc. Returns: RMA# 1901 W Copans Road Pompano Beach, FL 33064
Refunds can only be issued on NEW UNOPENED merchandise. Used merchandise will NOT be accepted for return. As stated below, all products are warranted by their manufacturers. Sorry, shipping charges are NOT refundable. If your purchase was subject to our "free shipping" offer, the actual shipping charges incurred by us will be deducted from any refund.
GIFT CERTIFICATES
Gift Certificates are non-refundable, and may only be reedeemed for goods available at our website or store.
PRODUCT WARRANTIES
All products we sell are warranted by and subject to their manufacturers stated warranty. We at SouthEastRC will try to help whenever we can to satisfy any problems you may have, but ultimately, our products are warranted by their manufacturers ONLY.
Also please note:
Radio Control Products sold by SouthEastRC are NOT TOYS and many can be extremely dangerous and cause injury or even death if used improperly. You MUST Consult manufacturer's documentation and abide by their age and use recommendations. You hereby hold SouthEastRC Hobbies, Inc. harmless for any injury or damage caused by any product sold by SouthEastRC.
ADDITIONAL SITE POLICIES
Please review our other policies, such as our Conditions Of Use and Privacy Policy posted on this site. These policies also govern your visit to SouthEastRC.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Policy Last Revised: December 9, 2003
